Inshights

• "A company's ability to innovate, improve, and learn ties directly to the company's value" (Robert Kaplan, David Norton)
• "Customer-based measures are important, but they must be translated into measures of what the company must do internally to meet its customer's expectations." (Robert Kaplan, David Norton)
• "Companies should decide what processes and competencies they must excel at and specify measures for each" (Robert Kaplan, David Norton)
• "The value of achievement lies in the achieving." (Albert Einstein)
• "Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes." (Peter F. Drucker )
• "It is no use saying "we are doing our best." You have to succeed in doing what is necessary."( Winston Churchill)
• "The man who starts out going nowhere, generally gets there. " (Dale Carnegie)
• "It must be considered that there is nothing more difficult to carry out nor more doubtful of success nor more dangerous to handle than to initiate a new order of things." (Machiavelli)
• "Tell me and I`ll forget, show me and I may remember, involve me and I`ll understand. (Chinese Proverb)